Floorplanner Privacy Policy

On May 25, 2018, the GDPR (General Data Protection Regulation) became applicable. As always, your personal data and privacy are taken very seriously by FLOORPLANNER.COM, and under the GDPR, nothing changes for us. Before you continue, we think it's good to inform you about how we deal with any data you provide us. The processing of your personal data is necessary for the performance of our services for you, and we also ask for your consent for processing the data you provide us.

FLOORPLANNER.COM needs to process some personal data (like your email address) to enable you to use our Floorplanner and Roomstyler platforms and services. We will principally use your personal data for creating a user account, providing services to you (including floorplan and room design storage), and improving our service. We do not sell your personal data to third parties or use it for third-party commercial messages. By using our services, you agree to this Privacy Policy.

FLOORPLANNER.COM B.V. has its principal place of business at Stationsplein 45 (3013 AK) Rotterdam, the Netherlands. It is registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under number 24421263.

Personal data

Your personal data and privacy are taken very seriously by FLOORPLANNER.COM, and therefore we aim to process as little personal data as necessary. To sign up for an account, your email address, a password, and a username are needed. To make your next visit easier, we install a cookie that remembers the email address you entered for yourself. If you use our service, FLOORPLANNER.COM furthermore stores your designs with file names. FLOORPLANNER.COM stores this data for the term for which you make use of our services. Furthermore, FLOORPLANNER.COM makes use of analytical cookies to improve its services (You can find more details on the cookies actually stored and used on this page.)


FLOORPLANNER.COM processes personal data for the purpose of (i) the performance of our contract with you for our Floorplanner and Roomstyler services and/or websites, and (ii) providing follow-up on services (i.e., emails and newsletters) and your service requests. FLOORPLANNER.COM does not sell or otherwise distribute your personal data to third parties and will not use your personal data for any other purposes than those stated above. For the processing of payments, we make use of a payment platform provider (Adyen).

Revisions to the privacy policy

Please note that FLOORPLANNER.COM may revise this Privacy Policy from time to time. Each revised version will be dated and posted on the website. We will inform you upfront via email and/or newsletter about any changes.

Privacy policy acceptance

If you do not agree with the Privacy Policy, you should not or no longer access or use the Floorplanner and Roomstyler services and/or websites. By using and continuing to use the Floorplanner and Roomstyler website and/or service, you accept the Privacy Policy and any changes made to the Privacy Policy.

Personal data deletion

No longer want a Floorplanner account? You can delete your account on your profile page by clicking the 'Delete my account forever' button. This will delete your account and all your personal data from the FLOORPLANNER.COM platform and services. Accordingly, you can request modification or deletion of your information by emailing us at support@floorplanner.com or contacting us through our contact form.


For any questions about the way FLOORPLANNER.COM processes your personal data or the personal information FLOORPLANNER.COM stores about you, please contact FLOORPLANNER.COM by sending an email with your question to support@floorplanner.com. We speak English and Dutch.